Before upgrading, ensure that the system is idle, i.e, all agents are logged out from the AgentDesk.
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Update helm repo
helm repo update expertflow -
Update the Core helm chart
# Add the following new environment variable under customer-widget name: SURVEY_FORM_LINK value: "https://solution.domain.com/Base_URL/" # Update the following tag: cutomer-widget tag: 4.9.6 # Upgrade the Core chart version helm upgrade --install --namespace expertflow --create-namespace ef-cx --debug --values helm-values/ef-cx-custom-values.yaml expertflow/cx --version 4.9.6