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Upgrade Guide CX4.9.5 to CX4.9.6

Before upgrading, ensure that the system is idle, i.e, all agents are logged out from the AgentDesk.

  1. Update helm repo

    CODE
    helm repo update expertflow
  2. Update the Core helm chart

    CODE
    # Add the following new environment variable under customer-widget
              name: SURVEY_FORM_LINK
              value: "https://solution.domain.com/Base_URL/"
    
    # Update the following tag:
      cutomer-widget tag: 4.9.6
      
    # Upgrade the Core chart version
    helm upgrade --install --namespace expertflow --create-namespace   ef-cx  --debug --values helm-values/ef-cx-custom-values.yaml expertflow/cx --version 4.9.6
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