License Consumption Status

Allows business administrators to view license details, monitor expiry statuses, and receive proactive warnings for licenses linked to a master key.

The License Info page now also includes License product statuses and configurable expiry warnings to help admins manage renewals.

Feature Details

Master Key and Product Association

• A master key can be associated with multiple products purchased from the EF shop.

• Each product’s license details, including expiry status and warnings, are displayed separately under the master key.

Accessing the License Info Page

1. Navigate to Unified Admin → License Info.

2. The system automatically displays the uploaded master key and its associated products.

Displayed Information

Expiry Warning Banner

• A warning banner is displayed for licenses with an expiry date within the configured LICENSE_EXPIRY_WARNING_DAYS threshold.

• Warning Message

  "Your license will expire soon. Please renew to avoid any service interruption."

• Conditions for Display

  • Compares the expiry date against the current date. If the remaining days ≤ LICENSE_EXPIRY_WARNING_DAYS, the banner appears.

  • Example: If LICENSE_EXPIRY_WARNING_DAYS = 60, the banner shows when the license expires in ≤60 days.

Configuration Settings

• ConfigMap Variable: LICENSE_EXPIRY_WARNING_DAYS in unified-admin ConfigMap

  • Purpose: Defines the threshold (in days) for displaying the expiry warning.

  • Validation:

    • Minimum value: 30 days.

    • Maximum value: 180 days.

  • Default: If not configured, the system uses 30 days.

• Behavior:

  • Admins can adjust this value via the platform’s configuration management.

  • Changes require a unified-admin ConfigMap and a Deployment restart to take effect.

Feature Limitations and Operational Considerations

1. Expiry Warning Precision

Calendar-Day Calculation

• The expiry warning banner calculates days based on calendar days (not business days). Weekends and public holidays are not excluded from the count.

  • Example: If a license expires in 30 calendar days and the warning threshold is set to 30 days, the banner will trigger immediately, even if weekends fall within that period.

2. License Status Synchronization

Manual Refresh Required for Status Updates

• License status changes (e.g., expiry, consumption updates) are not displayed in real time.

• Users must refresh the License Info page to view the latest status.

3. Configuration Management

Configuration Update Restart Requirement

• Changes to the LICENSE_EXPIRY_WARNING_DAYS ConfigMap value require a system restart to take effect.

• This applies to both increases and decreases in the threshold.

4. Product Purchase and Activation Workflow

4.1 Sequential Product Purchase Requirement

• Multiple product purchases linked to a single master key cannot be purchased in a single transaction. Each product must be procured individually via the EF shop.

4.2 Agent Login Dependency for Activation Visibility

• Newly purchased products do not appear on the dashboard until an authorized agent logs into the product at least once; thereafter, license details will be displayed.

4.3 Product-Specific Login Requirement (Excluding Testing Products)

• Exception: Testing products purchased from the EF shop are displayed immediately without agent login.

• All Other Products: License details (e.g., consumption, expiry) are visible only after an agent’s initial login to the product.

5. Order Status Reversion Impact

Subscription Renewal Requirement

• If an order’s status is reverted from any state (e.g., suspended, pending) back to completed, the customer must resubscribe to the subscription via the EF shop to reactivate the license, or the Admin has to manually reactivate the subscription. Here is the guide.