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CX SIP Proxy as a CUSP replacement

CX SIP Proxy can be used as a replacement of Cisco Unified SIP Proxy (CUSP). See the following table for a feature comparison.

Feature

Cisco CUSP

Expertflow CX SIP Proxy

Proxy for SIP unified communications signaling

check mark

check mark

Signaling support

check mark (voice)

check mark (voice)

Address resolution

check mark (DNS: Type A and SRV and Type NAPTR)

check mark (DNS: Type A and SRV, ENUM)

TCP, User Datagram Protocol (UDP), and Transport Layer Security (TLS)

check mark

check mark

Redundancy and high availability options

check mark

check mark

SIP header manipulation

check mark

check mark

Support for IPv4 and IPv6

check mark

check mark

Call admission control

check mark

check mark

Dynamic call routing and load balancing

check mark

check mark

QoS support

check mark

check mark

Monitoring and reporting through syslog, SNMP, and SNMP traps

check mark

check mark

Inbound Scenario:

For inbound calls, the EF SIP Proxy, positioned after the Cisco Cube, directs SIP traffic to various destinations like CVPs, VBB, and CUCMs. It evaluates the status and load of each destination, ensuring calls are efficiently routed to the least loaded and operational component.

Architecture Diagram :

EF SIP Proxy Inbound.drawio.png


Outbound Scenario:

In outbound situations, the EF SIP Proxy is crucial in three scenarios: manual outbound, agent-based campaigns, and IVR-based campaigns. It effectively manages load balancing for Cisco Cube in these outbound processes.

Architecture Diagram :

EF SIP Proxy Outbound.drawio.png