topicSubscription

Event Name	topicSubscription
Event Description	Agent requests to agent manager for the topic subscription by emitting this event.
Emitter	Agent Desk

Name	Description	Payload Properties
topicParticipant	type: Object desc:	id
conversationId	type: String desc: ID of the conversation for subscription
agentId	type: String desc: ID of the agent for whom the event has been emitted	-
taskId	type: String desc: ID of the task subscribed by the agent	-
roomInfo	type: Object

JSON

{
  "topicParticipant": {
    "id": "688ef131-9cd6-4108-893e-033943eb2be0",
    "type": "AGENT",
    "participant": {
      "id": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
      "participantType": "CCUser",
      "keycloakUser": {
        "id": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
        "username": "faizan",
        "permittedResources": {
          "Resources": [
            {
              "scopes": [
                "view",
                "manage"
              ],
              "rsid": "44e205bc-86f0-4e6a-b03a-844c1317722d",
              "rsname": "leave-chat"
            },
            {
              "scopes": [
                "dummy"
              ],
              "rsid": "6e8c5866-3f42-4131-b72a-f9da6ba1bfa5",
              "rsname": "dummy"
            },
            {
              "scopes": [
                "view",
                "manage"
              ],
              "rsid": "24978903-b9c3-4823-b3bb-e5731ee37a65",
              "rsname": "state-change"
            },
            {
              "scopes": [
                "view",
                "manage"
              ],
              "rsid": "dbcb5f8c-03d5-4171-989f-b4f3365882e9",
              "rsname": "subscribed-list"
            },
            {
              "scopes": [
                "view",
                "manage"
              ],
              "rsid": "e59b98ee-9fff-4583-9a09-8f85ed78459d",
              "rsname": "customer-list"
            },
            {
              "scopes": [
                "view",
                "manage"
              ],
              "rsid": "33020afa-6fee-4c3b-830d-96c241a997ca",
              "rsname": "customer-conversation-view"
            }
          ]
        },
        "roles": [
          "agent",
          "offline_access",
          "default-roles-university",
          "uma_authorization"
        ],
        "realm": "university"
      },
      "associatedRoutingAttributes": []
    },
    "token": null,
    "topicId": "261c271a-58e6-4571-9d25-77ad26d745d6",
    "role": "PRIMARY",
    "userCredentials": null,
    "state": "SUBSCRIBED"
  },
  "conversationId": "261c271a-58e6-4571-9d25-77ad26d745d6",
  "agentId": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
  "taskId": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
  "roomInfo":  {
    "id": "65a625609487373651365bfb",
    "mode": "CONTACT_CENTER"
  }
}