|
Release Name |
CX 4.4.9 |
|---|---|
|
Status |
QA Passed |
|
Release Date |
|
|
Release Summary |
|
|
Upgrade Guide |
Upgrade guide from 4.4.8 to 4.4.9 |
New in CX4.4.9
Security Fix in MongoDB
This security fix protects the MongoDB instance with a secured password. All application components connecting to MongoDB can now be connected via a configurable password.
Finesse Login
Agents and supervisors can now login to the Finesse gadget for both NON-SSO and SSO for UCCE integration.
Release Test Highlights
Tested Features
Tested Components with MongoDB Authentication:
-
CIM Customer
-
Team Announcement
-
Unified Admin
-
Customer Channel Manager
-
Conversation Manager
-
Routing Engine
-
Bot Framework
-
State Events Logger
-
Reporting-Connector
-
Historical Reports Manager
Un-Tested Features
-
Customer Reporting has not been tested with MongoDB Authentication.
-
Load testing was not required for this security fixes release
Show If macro has stopped working
Visibility for Confluence requires an active app subscription