Outbound Flows Environment Configurations

TZ

Timezone to be used by the Campaign Studio component. For a list of all the supported time-zones, refer to this page.

FQDN

FQDN of the EF CX deployment that you want to integrate campaigns with

CAMPAIGNS_BACKEND

URL of the campaigns backend service.

SCHEDULER_URL

URL of the EF CX scheduler service.

URIForWebhook

Base URL to be used for the registering webhooks on the scheduler. This URL should be accessible by the scheduler for it to deliver notifications successfully.

GATEWAY_ID

The default gateway id to be displayed in Action node for voice based campaigns. This can also be configured later for each action from the nodered UI.

IVR_EXTENSION

The default IVR extension to be displayed in Action node for voice based IVR campaigns. This can also be configured later for each action from the nodered UI.

UCCE_FQDN

The FQDN/IP Address of the UCCE deployment

UCCE_USERNAME

The username for the UCCE deployment

UCCE_PASSWORD

The password of the UCCE deployment

UCCX_FQDN

The FQDN/IP Address of the UCCX deployment

UCCX_USERNAME

The username for the UCCX deployment

UCCX_PASSWORD

The password of the UCCX deployment

ALLOW_CISCO_SELF_SIGNED_CERTS

When calling the Cisco APIs, should self-signed certificates be ignored. Default value is true.

PORT

The port on which the backend server will listen on.

LOG_LEVEL

The level of logs to print.

NODERED_URI

Nodred service URL, accessible within the current network.

NODERED_USERNAME

Username to be used for the Node-RED authentication (If authentication is enabled in Node-RED).

NODERED_PASS

Password for the Node-RED authentication (If authentication is enabled in Node-RED).

UPLOAD_CSV_BATCH_SIZE

Size of the batch that will be formed when uploading contacts from a CSV file.

NODERED_SYNC_BATCH_SIZE

Size of the batch when syncing contacts between backend and relative Node-RED flow.

CCM_URL

URL of the CCM service.

SCHEDULER_URL

URL of the scheduler service.